Privacy Policy

TrailVerse ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our National Parks exploration platform.

By using TrailVerse, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our platform.

Account & Profile Information

When you create an account, we collect: name, email, password (encrypted), profile bio, avatar (custom upload or from 1000+ generated options), phone number, location, and website (all optional except email and password).

Usage & Activity Data

We collect: favorite parks/blogs/events, visited parks with dates, AI trip conversations (GPT-4 & Claude), reviews with up to 5 photos per review, blog comments and likes, saved events, trip history (active & archived), search queries, map interactions, and filter preferences.

Technical & Analytics Data

Automatically collected: browser type, device info, IP address, cookies, browser local storage, offline cached data, secure live connection data, performance metrics, and Google Analytics data (anonymized).

Third-Party Data

We integrate with: National Park Service API (park info, events, alerts), OpenWeather API (weather forecasts), OpenAI & Anthropic (AI trip planning - anonymized), Google Maps Platform (maps, places, directions), and Resend (email delivery).

We use collected information to:

• Provide smart trip planning with personalized recommendations
• Save and sync favorites, reviews, and trip history across all your devices
• Display real-time weather, park alerts, and NPS events
• Enable interactive maps, nearby places search, and route planning
• Process and optimize review images (resize, compress, convert to WebP)
• Send important emails (verification, password resets, blog notifications)
• Enable PWA functionality with offline cached content
• Monitor performance and improve platform quality

We do NOT sell, trade, or rent your personal information to third parties.

We only share information with:

• Service Providers: Secure database cloud providers, application hosting providers, OpenAI & Anthropic (anonymized AI queries), Google Maps Platform, OpenWeather API, Resend (emails), Google Analytics
• Public Content: Your reviews, ratings, comments, and testimonials are visible to all users
• Legal Requirements: When required by law or to protect rights and safety

We implement industry-standard security measures:

• Password encryption using bcrypt hashing
• HTTPS/SSL encryption for all data transmission
• Secure cloud database hosting architecture
• Encrypted authentication tokens for secure sessions
• Regular security updates and monitoring

While we strive to protect your information, no method of transmission over the Internet is 100% secure.

TrailVerse uses secure browser local storage technologies (not traditional tracking cookies) to enhance your experience:

• Essential: Authentication tokens, session management
• Functional: Theme preferences, favorites, cached park data, AI chat state
• Analytics: Google Analytics session data (optional, via cookie consent)
• Offline: Cached content for fast, offline app access

Our storage systems automatically manage your local data to prevent your browser from running out of space. You can clear all data through your browser settings or by logging out.

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update inaccurate or incomplete information
• Deletion: Delete your account and personal data from Profile Settings
• Opt-Out: Unsubscribe from marketing emails via unsubscribe links
• Data Portability: Request your data in a portable format

To exercise these rights, contact us at trailverseteam@gmail.com or manage preferences in your account settings.

TrailVerse integrates with these third-party services:

These services have their own privacy policies. Review them at: Google Privacy Policy, OpenAI Privacy Policy, Anthropic Privacy Policy, and Resend Privacy Policy.

We retain information as long as necessary to provide services:

• Account Data: While active and reasonable period after deletion
• Usage Data: Typically 12-24 months for analytics
• Public Content: May remain if others engaged with it (reviews, comments)
• Legal: As required by law or to resolve disputes

TrailVerse is not intended for children under 13. We do not knowingly collect information from children under 13. Users between 13-18 should have parental consent. Contact us immediately if you believe a child has provided information.

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Significant changes will be notified via email. Continued use after changes constitutes acceptance.

Questions about this Privacy Policy? Contact us at:

Email: trailverseteam@gmail.com

Website: www.nationalparksexplorerusa.com